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AGO Jobs & HR
of solliciteer als gast

Customer Succes Engineer

(m/v/x)

Referentie: 1261267548 /
Online sinds 25 Apr 2025

Izegem, BE

Industry

Interim optie vast

Dag - Voltijds

Functieomschrijving

Wat ga je doen?
Bieden van technische ondersteuning en snel oplossen van klantproblemen.
Geïdentificeerde technische kwesties escaleren en zorgen voor een snelle oplossing.
Opleiden van klanten door trainingen te geven en hen vertrouwd te maken met de producten.
Testprocedures ontwerpen en scenario’s ontwikkelen op basis van klantfeedback en productspecificaties.
Analyseren van systeemgebruik en klantfeedback om verbeteringen voor te stellen.
Samenwerken met productbeheer en R&D om klantfeedback door te voeren en technische problemen op te lossen.
Upselling- en cross-selling kansen herkennen en benutten tijdens klantinteracties.
Over het bedrijf
Onze klant ontwikkelt innovatieve vergaderoplossingen die wereldwijd door prestigieuze klanten worden gebruikt. Ze hebben een sterke focus op klanttevredenheid en bieden een werkomgeving die ruimte biedt voor persoonlijke groei en ontwikkeling. Werken bij deze klant betekent werken in een bedrijf dat zowel internationale impact heeft als stevig geworteld is in België. Hun cultuur is gericht op teamwork, innovatie en kwaliteit.

Vereisten

Wat breng je mee?
Bachelor in Computer Science, Engineering of een gerelateerd vakgebied.
Ervaring in een klantgerichte of technische ondersteuningsrol.
Sterke probleemoplossende en technische vaardigheden.
Uitstekende communicatieve en trainingservaring.
Ervaring in kwaliteitscontrole en testprocessen.

Talen

Je hebt een goede kennis van het Nederlands

Aanbod

Wat biedt onze klant?

Een fulltime contract van 38 uur per week.

Een aantrekkelijk salaris, inclusief bonusplan en wettelijke voordelen.

De kans om te werken met state-of-the-art producten in een duurzame markt.

Een werkomgeving gedreven door teamwork en innovatie.

Kwaliteit leveren in alles wat je doet.

Een no-nonsense cultuur die ruimte biedt voor jouw talenten en groei.

Reismogelijkheden (10-15% van de tijd).
of solliciteer als gast

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Sollicitatieformulier

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