Izegem

Join an international organization that is pioneering the future of conferencing solutions. As a Customer Program Manager, you will be at the heart of our client’s mission to provide cutting-edge communication technology to high-profile global customers. From the United Nations to the European Parliament, their solutions drive progress and innovation across the world.You will play a pivotal role in ensuring customer satisfaction, managing large-scale projects, and delivering tailored solutions that align with customer needs. If you\'re passionate about project management and conference technology, this is your chance to contribute to a growing, dynamic company.Key Responsibilities:Customer Relations: Serve as the primary contact for distributors, integrators, and clients throughout the entire project lifecycle (bidding, planning, execution, and commissioning).Project Coordination: Oversee project milestones, timelines, and deliverables, collaborating with internal teams and customers to ensure successful implementation.System Integration: Ensure seamless integration of hardware and software with client infrastructures, meeting all tender/customer specifications.Risk Management: Proactively address risks, dependencies, and escalations, ensuring smooth project delivery.Collaboration: Work alongside technical and product teams to align on project requirements and customer experience.Budget Oversight: Monitor financial performance, ensuring adherence to budgets and profitability.