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AGO Jobs & HR

Customer Support Advisor: English + French + Italian

(m/f/x)

Reference: 1229386746 /
Online since 03 Feb 2025

Oostakker, BE

Office

Interim option fixed

Day - Full-time
2-shift system
3-shift system
Morning
Afternoon
Evening
Night work
Saturday
Sunday

Job description

The position entails providing multilingual support to customers across Europe during international vehicle breakdowns, ensuring a supportive and reassuring experience. Key responsibilities include maintaining regular communication with repair dealers and customers, ensuring transparency and trust. Creative problem-solving is essential, especially in complex scenarios, and teamwork is emphasized as a fundamental component of business success.

Requirements

-Dedicated to delivering high-quality service and tailored solutions to customers.
-Skilled communicator, able to adjust approaches to meet diverse customer needs.
-Proactive and creative in problem-solving, willing to go beyond standard solutions.
-Thrives in a team environment, actively supporting and uplifting colleagues.
-Committed to ongoing professional learning and development.
-Willing to work in shifts for continuous service coverage.
-Fluent in English, French, and Italian, both written and verbal.

Languages

You have a very good knowledge of French
You have a very good knowledge of English
You have a very good knowledge of Italian

Offer

-Competitive salary package, including meal vouchers, transport costs, and shift allowances.
-Opportunities for career progression within a globally recognized company.
-Good work-life balance, with up to 50% remote work flexibility.
-A dynamic and international work environment.

Application Process: Candidates interested in applying should send their resume to gent.office@ago.jobs, call 09 223 52 50, or apply online directly.

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