Where can you find today's call centre talent? Call advisors have strong communication skills, are not afraid to talk on the phone and answer every call with a smile. AGO selects the most fluent speakers from its candidate pool and teleports them to your call centre! For more information, click AGO.
The recruiters at Call+ are on the ball when they're searching for agents. The sector is prone to fast turnaround, which means large volumes of workers are needed. As quickly and as many as possible, without losing the quality of the service and the candidates.
Role-playing and phone simulations are our way of appraising candidates. In this way, we prepare them well for the job. These interactions also boost the trust between consultant and candidate.
Question about a product or service? Your inbound customer service worker is a fountain of knowledge. Informing the customer is absolutely their thing. Looking for sales talent to land the customer? AGO supplies the ideal outbound call agents with a feeling for sales.
Customer service advisors are more than the first point of contact for the customer. They also provide information and advise. Their patience, assertiveness and empathy gives them the right skills to succeed in business.